Forever Stamps FAQ
Forever Stamps FAQ
Below are answers to common questions about buying and using Forever Stamps from Tool Stamps. This page is designed to help customers understand postage basics, order support, shipping, returns, and our genuine USPS Forever Stamps commitment.
Product and Usage Questions
Are Tool Stamps products genuine USPS Forever Stamps?
Yes. Tool Stamps is committed to selling genuine USPS Forever Stamps. You can learn more on our Authenticity Guarantee page.
Is Tool Stamps the United States Postal Service?
No. Tool Stamps is an independent online retailer and is not the United States Postal Service. We sell genuine USPS Forever Stamps and provide customer support for orders placed through our website.
Do Forever Stamps expire?
Forever Stamps are designed for long-term use when they are genuine, unused, undamaged, and properly stored. Keep stamps dry, flat, and away from heat or direct sunlight.
How many Forever Stamps do I need for a regular letter?
For many standard 1-ounce letters mailed within the United States, one Forever Stamp is typically used. Heavier, square, rigid, or unusually shaped mail may require additional postage.
Can I use Forever Stamps for wedding invitations?
Yes, but wedding invitations often include extra cards, liners, or thicker paper. Assemble and weigh one complete invitation before mailing a full batch.
Ordering and Shipping Questions
Where does Tool Stamps ship?
Tool Stamps serves customers across the United States.
How long does order processing take?
Our standard order processing time is typically 1-3 business days. Delivery time may vary based on carrier handling and destination.
How can I contact customer support?
You can email service@toolusps.com or call +1 (660) 221-7053.
What is your warehouse address?
Our warehouse address is 1077 N. Willow Ave. Ste 105-405, Clovis, CA 93611.
Returns and Support Questions
What is your return policy?
Please review our full Return Policy for eligibility, timing, and return instructions.
What should I do if my order arrives damaged or incorrect?
Contact customer support with your order number and photos of the issue. Our team will review your case and provide next steps.
Can I cancel or change an order?
If you need to change an order, contact us as soon as possible. Once an order is processed or shipped, changes may be limited.